1. Are your hair care products safe for all hair types?
Yes! Our hair care products, including the Sakura Hair Growth Set, ELAIMEI Hair Building Fibers, and Argan Oil, are formulated for all hair types—straight, wavy, curly, or coily. They are free from harsh chemicals, safe for daily use, and designed to nourish your scalp and strengthen your hair naturally.
2. How long does it take to see results with hair growth products?
Results vary depending on the individual and product. Many customers notice improvements in hair thickness, strength, and shine within 3–4 weeks of consistent use. Hair fibers provide instant visual volume, while oils and serums work gradually to support healthier growth.
3. Are your skincare and body products tested and safe?
Absolutely. All our products, including Vitamin C Serum, Scar Removal Sheets, Psoriasis Relief Cream, and Collagen Eye Masks, are carefully tested for safety, effectiveness, and quality. We prioritize natural ingredients whenever possible and ensure every product meets strict quality standards.
4. Can I use multiple products together?
Yes! Many of our products can be safely combined. For example, you can use hair growth oil along with hair fibers or pair scar removal sheets with moisturizing creams. We recommend reading each product’s instructions to ensure the best results and avoid any sensitivities.
5. How do I apply pain relief products?
Our pain relief products, such as Bee Venom Cream, Tiger Heat Patches, and Herbal Knee Relief Patches, are designed for easy application. Creams should be applied directly to the affected area and massaged gently. Patches should be placed on clean, dry skin over the area of discomfort. Always follow the instructions on the packaging.
6. Do your products have verified reviews?
Yes! Many of our products, from skincare to pain relief, come with verified customer reviews. We encourage our customers to leave honest feedback so new shoppers can make informed decisions with confidence.
7. How should I store my products?
Store all products in a cool, dry place away from direct sunlight. Keep lids and caps tightly closed after each use to maintain potency and extend shelf life. Certain oils and serums may benefit from refrigeration for maximum freshness.
8. What is your shipping policy?
We offer fast, reliable shipping on all orders. Free shipping is available on orders over $50. You will receive tracking information for every order, and we aim to deliver as quickly and safely as possible.
9. What if I’m not satisfied with a product?
Customer satisfaction is our top priority. If you are not completely satisfied with a purchase, our support team will guide you through returns or exchanges according to our store policy. We are committed to ensuring a smooth and positive shopping experience.
10. Can your products be used by people with sensitive skin?
Yes! Many of our products are formulated to be gentle and suitable for sensitive skin. However, we always recommend doing a patch test before using a new product to ensure no irritation occurs.